2024中国企业差旅管理数字化调研白皮书.pdf

202442024➢➢➢➢2006➢➢➢◆:SaaSSaaS/BPOMICE/2002-2006➢➢➢➢2006-2012➢PC➢➢➢2013-2019➢PCAppH5➢MICE➢➢2020-➢PCAppH5➢MICE➢➢APIsourceA1,353.01,613.41,928.02,143.02,223.21,585.71,905.22,162.42,469.42,834.93,265.82015201620172018201920202021202220232024E2025E94.0114.0136.0150.0160.1117.3127.6140.6158.0175.8195.92015201620172018201920202021202220232024E2025E◆*GMV)MICE•••••CONTENTSPart.1Source19.5%22.5%26.6%28.5%30.3%◆1——◆2——◆3——◆300AppAfterBefore12/AI◆3AIAI:AIRPAAIAI:AI◆◆Source24.2%24.2%25.8%27.4%50.0%AI4BPO&+++MICE◆◆ERPOAWebAppH5100%→50%300→2050%30020300人20人100%50%&&OCRSource5SourcePart.2◆T+0150200ATM1201801,0001,2001530502,000501005006001,0001,200YESNOYESYESYESNO➢➢➢7*24Source◆➢+➢➢➢➢➢➢➢➢➢➢➢➢OCRRPA➢Source(1,0001,00025.0%29.2%54.2%20.8%29.2%5.9%23.5%35.3%20.6%61.8%◆➢➢20202019201820172016(227,656229,011219,083211,013229,722(%)-0.59%4.53%3.82%-8.14%-(8,683.358,516.427,745.847,218.107,249.87(13,773.2414,444.8513,430.8813,945,9121,837.97(829.09373.201,279.401,253.361,003.63(23,285.6823,334.4722,456.128,471.4630,091.47(%)10.23%10.19%10.25%4.01%13.10%()227318318309281%0.10%0.14%0.15%0.15%0.12%Source25.0%29.2%54.2%20.8%29.2%5.9%23.5%35.3%20.6%61.8%(1,0001,000--)◆-ZSource25.0%29.2%54.2%20.8%29.2%5.9%23.5%35.3%20.6%61.8%(1,0001,000Part.33.119%Source++++AI=+++OAUATPOTA12306NDCERP……/◆HROAERPNoteTMCERPOA➢➢➢➢➢➢…➢➢➢➢➢➢➢…◆OA12...n3.223/9.8%◆9.8%◆SourceSourcechoiceAStep0.Step1.Step2.Step3.◆◆◆◆◆◆◆◆◆…CDOCDO++++➢➢➢➢➢➢➢➢➢➢➢TMC——…◆◆◆◆…◆Source◆◆◆Source………◆Part.44.132✓✓✓✓✓✓✓✓✓✓◆◆◆◆◆➢➢➢➢➢➢➢➢➢➢➢◆◆◆◆◆◆◆◆◆03➢➢➢……02➢➢➢……04➢➢➢……01➢➢➢➢……123HR/OAERPBPM➢➢➢➢…………➢➢➢➢➢➢……——➢➢➢➢➢……➢➢➢➢➢➢➢➢➢➢/➢➢➢➢➢➢➢➢➢➢➢➢➢➢➢➢➢➢➢……➢➢➢➢➢➢➢➢➢➢534STEP1STEP2STEP3STEP4STEP5✓✓✓/✓/✓/✓✓✓KPISource4.243——————————…DATADATADATADATADATADATADATASourceSource✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓✓+24SOS2472495%4001Part.5CORPORATECULTURE()4710NDCHR/OA/ERP//////UEDLINK◆2008020➢➢TMC➢TMC➢TMC➢➢TMC➢➢--——✓90%✓✓1✓10561000✓✓✓——➢➢➢15289➢200-115,000~11,000~5,000500~1,000200~500100~200100————SourceSource24.6%25.0%18.8%12.5%25.0%26.0%25.0%24.0%37.5%13.3%13.3%13.3%40.0%33.3%26.7%20.0%33.3%56.5%21.7%21.7%39.1%18.8%21.9%28.1%37.5%31.3%40.6%